Customer Service Representative
Do you like talking to guests? We certainly do here at Auxie! At Auxie we are passionate in providing our guests with the best phone experience possible. Do you have the same positive and competitive attitude? If yes you are certainly a good fit. See the requirements below.
Responsibilities
- Ensure that all inbound calls are picked up in a timely manner
- Greet and actively listen to guests inquiries
- Ensure that all of guest's information are up to date or create a new profile for new guests
- Schedule appointments in our client's CRM accurately
- Control the situation over the phone to handle any situations that may come up
- Consistent training on the automotive service or sales industry